Help Center

You bet! We are currently in a number of African grocery stores, as well as Bravo and Extra supermarkets. We are expanding and we hope to be in your neighborhood store soon. But wherever you are, you can always purchase our snacks on Amazon and Ebay!

Our snacks are best stored in a tightly sealed container and kept in a cool, dry area, away from exposure to direct sunlight. Follow these steps and you’ll be guaranteed fresh, lip smacking goodness each time! 

Good news! For orders $40 or more, shipping is free. We ship all packages with UPS. The cost of shipping includes a small packing fee.  

For now, we only ship within the US but we are eager to expand! 

Absolutely. You will get an email from us with a tracking number as soon as your order ships. 

All orders ship 1-3 business days after your purchase. Orders received after 3pm will not be entered until the next business day. Please take this into account when ordering before holidays. If you select 2-day shipping, please note that this does not include the 1-3 day processing time, holidays, and weekends.

We accept Visa, Mastercard, American Express, and PayPal.

Your credit card will be charged once your order ships.

Send us an email or reach our customer service line: 212-915-9331.

All sales are final. If there’s a problem, email us within 15 days of receiving the product to submit a claim. Click here to start a claim.

No preservatives here! All of our ingredients can be found on a first grader’s spelling list!

Sometimes! The best way to stay updated on special offers is to join the Flows family by signing up for our newsletter. We also offer a 10% discount to our monthly subscribers. Click here to subscribe.

All of our products have nutritional labels. You can click on any of the products on our website to see nutritional information. 

We are committed to giving back to society.  With each purchase of Flows Tasty Treats, you support a high school student’s education in Ghana.  

We are glad you asked!  For now, we are working in Ghana. We hope to expand to other countries in the future. We can’t do it without you. 

We are delighted you are interested in supporting our scholarship fund. If you would like to make a special donation send us an email. 

We know little drops of water make the ocean big! If you purchase one jar of Flows to share with friends and family, you’ll help us reach one more student. Click here to send a gift to someone.  Thank you!